Faqs

1. What is HerTotalwellbeing?

HerTotalwellbeing is a women-focused supplement store offering a range of products designed to support hormonal balance, overall health, and wellness for women aged 18-55.

2. What products do you offer?

We offer various supplements including Hormone Harmony Plus, which is designed to support hormonal balance in women aged 18-55. We also offer other health and wellness products tailored to women's needs.

3. Do you offer free shipping?

Yes, we offer free shipping worldwide on all orders. However, we currently do not ship to the United Kingdom, Alaska, and Hawaii.

4. How long does it take to process and deliver my order?

Orders are processed within 1-4 business days. Once processed, delivery typically takes 4-5 business days.

5. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our carrier's website.

6. What is your return policy?

We accept returns within 30 days of the delivery date. Items must be unused, in their original packaging, and in the same condition that you received them. Please contact our customer support team at support@hertotalwellbeing.com to initiate a return.

7. Are there any items that cannot be returned?

Yes, we do not accept returns on gift cards, downloadable software products, and some health and personal care items.

8. How do I initiate a return?

To initiate a return, please contact our customer support team at support@hertotalwellbeing.com with your order number and reason for return. We will provide you with instructions on how to proceed.

9. How can I contact customer support?

You can contact our customer support team via email at support@hertotalwellbeing.com. We are here to assist you with any questions or concerns you may have.

10. What payment methods do you accept?

We accept various payment methods including major credit cards, PayPal, and other secure payment options.

11. Do you offer any discounts or promotions?

Yes, we periodically offer discounts and promotions. Please sign up for our newsletter or follow us on social media to stay updated on our latest offers.

12. How can I stay updated on new products and offers?

You can stay updated by subscribing to our newsletter and following us on social media. We regularly update our subscribers on new products, special offers, and health tips.

13. What if my product arrives damaged or defective?

If you receive a damaged or defective product, please contact us immediately at support@hertotalwellbeing.com. We will arrange for a replacement or refund as per our return policy.

14. Do you ship internationally?

Yes, we ship worldwide, excluding the United Kingdom, Alaska, and Hawaii.

15. Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us as soon as possible at support@hertotalwellbeing.com. We will do our best to accommodate your request, but please note that we cannot guarantee changes or cancellations once the order has been processed.

Thank you for choosing HerTotalwellbeing! If you have any other questions, please feel free to contact us at support@hertotalwellbeing.com